GKI Jabar Apps

Connecting church members across Jawa Barat

PROBLEM

Before the introduction of the GKI Jabar App, GKI church members faced significant challenges in accessing accurate and up-to-date information about their church and its branches. The lack of a centralized platform for disseminating crucial details, such as service schedules, events, and contact information, led to communication gaps and confusion among members.

Furthermore, without a dedicated app, members often had to rely on word-of-mouth or physical notices posted at the church premises, making it difficult to stay informed, especially for those who couldn't attend every service. This resulted in missed opportunities to participate in church activities and limited engagement within the GKI community.

USERJOURNEY MAP

We created a certain scenario make sure that our users reach the checkout screen without any hiccups. So, we sketched a current-state user journey map, to identify opportunities for improvement.

PERSONA

We wanted to understand our users' goals, needs, experiences, and behaviors. So, we created 2 personas for each of our user segments. Each were based on our interviews and always updated by our requirement gathering. I am considering the needs of elderly congregation members who may have limited mobility and spend most of their time at home.

WIREFRAME

Using Figma, We can then create low-fidelity wireframes. We focus on creating a clear and intuitive user interface that embodies the core functionalities and navigation flow.

UI DESIGN

Once the usability issues were resolved, We moved on to design the final screens in Figma. My goal is to create an environment that's easy to understand for people who like to do things manual and procedural.

We do think the design could be greatly improved. For example: It has seperated feature like "Uploading files" and "Chat", while we can clearly merged them together with the right requirement.