UKM DESK

An exclusive EnforceA app feature offering personalized tax consultations by subscription

PROBLEM

Managing tax calculations for a company can be a daunting task, especially when faced with limited resources or a small team. The intricacies of tax laws and regulations can quickly become overwhelming, leading to potential errors and compliance issues.

Here at UKMdesk, we understand the challenges that companies face when dealing with tax-related matters. Gone are the days of sifting through paperwork and trying to make sense of confusing tax forms. With UKMdesk, you can leave the tax calculations to us, ensuring accuracy and compliance every step of the way.

PERSONA

We wanted to understand our users' goals, needs, experiences, and behaviors. So, we created 2 personas for each of our user segments. Each were based on our interviews and always updated by our requirement gathering. We use personas each time we're not sure on how we wanted to design the flow of the app, so we can refer to the persona to simplify the process.

CUSTOMER JOURNEY MAP

We created a certain scenario make sure that our users reach the checkout screen without any hiccups. So, we sketched a current-state user journey map, to identify opportunities for improvement. From our perspective

WIREFRAME

Using Figma, We can then create low-fidelity wireframes. By this stage, the design were ready for usability testing. After every testing, We make slight changes or redo the whole design. After a wireframe is accepted, We can start to work with the high-fidelity design.

UI DESIGN

Once the usability issues were resolved, I moved on to design the final screens in Figma. I implement the color of the main company and apply the layout from the wireframe. Priority goes from recommended consultants, followed by category filter at the bottom.